Our 2021 Customer-Facing Hotel Visionary Award winner, Loews Hotels & Co, found a way to pivot during the COVID-19 pandemic and offer guests a contactless option while also creating a new revenue stream.
Replacing two disparate systems, Choice Hotels teamed up with trusted tech partner IDeaS to create a proprietary revenue management system and won a 2021 Hotel Visionary Award within the Enterprise category for its efforts.
The event will take place Dec. 13-16 at the Fairmont Princess Scottsdale in Scottsdale, Arizona, and is assembling an educational agenda tied to the theme “Navigating Together.”
Digital concierge and a global procure to payment strategy win high honors for customer-facing and enterprise innovation from Starwood Hotels & Resorts and Grand View Lodge.
Every year, Hospitality Technology magazine seeks to acknowledge lodging leaders who have succeeded in achieving measurable impact on service and operations with forward-thinking tech initiatives.
In the competitive lodging and travel industry, hotel operators are seeking innovative ways to drive business and enhance the service they provide to guests. Technology is increasingly becoming a key differentiator.